Privacy Policy

Effective Date: 30/07/2026

Welcome to Desi Bhandar. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

• Full Name
• Email Address
• Mobile Number
• Shipping & Billing Address
• Payment Information (Processed securely through payment gateways)
• Order History
• IP Address and Browser Information

2. How We Use Your Information

• To process and deliver your orders.
• To verify payments.
• To provide customer support.
• To improve our website and services.
• To send order updates and important notifications.
• To prevent fraud and unauthorized activities.

3. Payment Security

We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials. Payments are securely processed through trusted third-party payment gateways.

4. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings if you prefer.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only with:

• Courier and logistics partners for delivery.
• Payment gateway providers.
• Government authorities if legally required.

6. Data Protection

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to:

• Access your personal information.
• Update or correct your details.
• Request deletion of your account (subject to legal obligations).
• Opt out of promotional emails and SMS.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing any information.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.