Privacy notice

Privacy Policy for Desi bhandar E-commerce Platform

At Desi bhandar, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how Desi bhandar and its affiliates (collectively “Desi bhandar, we, our, us”) collect, use, share or otherwise process your personal information through Desi bhandar website www.desibhandar.com, its mobile application, and m-site (hereinafter referred to as the “Platform”).

While you can browse sections of the Platform without the need of sharing any information with us, however, please note we do not offer any product or service under this Platform outside India. By visiting this Platform, providing your information or availing out product/service.

By accessing or using Desi bhandar, you agree to the terms outlined in this Privacy Policy. Please read this policy carefully to understand our practices regarding your information and how we will treat it.

Information We Collect:

• Personal Information: When you use our platform, we may collect personal information such as your name, email address, shipping address, phone number, payment details, and other information required to process your orders.
• Usage Information: We automatically collect information about how you interact with our platform, including your IP address, device information, browsing actions, and patterns. This helps us improve our services, customize your experience, and prevent fraud.

How We Use Your Information:

• Order Processing: We use your personal information to process orders, deliver products, and provide customer support.
• Communication: We may use your contact details to communicate with you about your orders, account updates, promotional offers, and important notifications.
• Personalization: Utilizing your information helps us personalize your experience by providing tailored content, product recommendations, and advertisements.

Data Security:

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Sharing Your Information:

We may share your information with third-party service providers who assist us in operating our platform, conducting business functions, or servicing you, provided they agree to keep this information confidential. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

We use third-party advertising companies to serve ads when you visit our Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide personalized advertisements about goods and services of interest to you.

Your Choices:

You have the right to access, update, or delete your personal information. You can manage your communication preferences by adjusting settings in your account or contacting us directly.

Children's Privacy:

Use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. Desi bhandar is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us at info@desibhandar.com to remove that information.

Changes to This Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly for any updates.

Contact Us:

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Name: Shagun Tyagi

Designation: Manager

Email: info@desibhandar.com

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at info@desibhandar.com

By using Desi bhandar, you agree to the terms of this Privacy Policy.